Mbaji takes your personal data seriously. This privacy policy explains what information we collect, why we collect it, and how we keep it safe.
All data is encrypted with 256-bit SSL technology. Your information is completely secure.
Your personal data is never sold to third parties. This is a strict policy we uphold without exception.
Only the information necessary to provide our services is collected — nothing more.
Data is stored on secure servers and undergoes regular security audits.
You have the full right to access, correct, or delete your data.
We are fully transparent about which cookies we use and why.
Welcome to mbaji (mbaji.xyz). We understand how important your personal data privacy is, which is why mbaji has made user data protection a top priority from day one.
This privacy policy explains in detail what types of information mbaji collects, the purposes for which it is used, and how that information is kept secure. By using the mbaji website or app, or by creating an account, you are considered to have accepted this privacy policy.
Please Note: This privacy policy applies alongside mbaji's terms and conditions. We encourage you to read both carefully.
Mbaji is a responsible online gaming platform. We believe transparency and trust are the foundation of our relationship with our members, so we are fully open about how your information is handled.
Mbaji only collects information that is necessary to provide our services. We never ask for data we do not need.
Assurance: mbaji never collects your bank PIN, card CVV, or password. If anyone asks for this information, it is not from mbaji.
| Data Types | Purpose of Collection | Mandatory? |
|---|---|---|
| Name and Date of Birth | Identity and Age Verification | Yes |
| Email & Mobile | Contact & Security | Yes |
| Identity Documents | KYC Verification | Yes, for withdrawals |
| IP & Device Information | Security and Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Dispute Resolution | Automatic |
Mbaji uses the data it collects solely for specific, legitimate purposes. We never use your information for anything beyond those purposes.
Regarding Marketing: mbaji obtains your consent before sending promotional emails or SMS. You can opt out of such communications at any time.
Mbaji uses the latest technology and practices to keep your data secure. Our security infrastructure is regularly audited by independent third parties.
All data transfers are secured with bank-grade SSL encryption.
An advanced firewall system blocks unauthorized access.
Enable 2FA on your account for an extra layer of security.
Round-the-clock system monitoring ensures suspicious activity is detected immediately.
Data is regularly backed up to secure cloud servers.
Regular security audits are conducted by independent specialists.
Limitations: No online platform can guarantee 100% security. That is why mbaji also encourages you to stay vigilant — use a strong password and never share your login credentials with anyone.
Mbaji uses cookies to enhance your experience and keep our services running smoothly. Cookies are small text files stored in your browser.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Cleared at end of session |
| Functional Cookies | Remembering Language and Preferences | 1 year |
| Analytics Cookies | Understanding and improving site usage | 2 years |
| Marketing Cookies | Showing relevant offers (subject to consent) | 30 days |
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the site.
Mbaji retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.
Erasure Request: To request deletion of any data beyond our legal obligations, please contact our support team.
As a mbaji member, you have full rights over your own data. Your key rights are outlined below:
You have the right to request details of what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data beyond what is legally required.
You may request that data processing be temporarily restricted under certain circumstances.
You may request a copy of your data in a portable format.
You may object to marketing or profiling at any time.
Exercising Your Rights: To exercise any of your rights, please reach out to our support team. We aim to respond within 30 days.
Mbaji strictly does not collect data from or provide services to anyone under 18. We verify age at registration and investigate any suspicious accounts.
A Note for Parents: If you believe your child has created an account on Mbaji, please contact our support team immediately. We will take prompt action.
If any minor's information is collected by mistake, it will be deleted immediately upon discovery and the associated account will be closed.
Mbaji may update this privacy policy when necessary. If changes are made, we will take the following steps:
We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:
For any privacy-related questions, feel free to reach us at our dedicated email address.
Get instant help through the site's Live Chat support.
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Response Time: We typically respond within 24–48 hours. Complex data protection requests may take up to 30 business days.