Mbaji's Terms and Conditions
— Know it. Understand it. Play safe.

1General Terms and Conditions

By accessing or registering on the Mbaji website (mbaji.xyz) or its app, you are considered to have agreed to all the terms and conditions listed below. These terms and conditions constitute a legally binding agreement between Mbaji and each user of the platform.

Mbaji will not be held responsible for any issues arising from use of the platform without reading or understanding these terms. We strongly encourage all users to read this document in full before registering.

Mbaji is an online entertainment gaming platform built for players in Bangladesh. It offers a wide range of games including slots, Live Casino, Sports Betting, and bingo. All services on Mbaji are operated legally and transparently.

2Account Registration & Use

To create an account on Mbaji, the following conditions must be met:

• Each person may only create one account. Multiple accounts per person are strictly prohibited.
• You must provide accurate and truthful information when registering. Providing false or incorrect information will result in account termination.
• You are solely responsible for keeping your account password and login credentials confidential.
• Your account must not be shared with or accessed by any third party.
• To update your account details, please contact the support team.

KYC Verification Process

KYC (Know Your Customer) verification is required before making a withdrawal or processing transactions above a certain amount. You will need to submit a copy of your National ID, passport, or driving licence. Mbaji will complete the verification within 3 business days.

3Age Verification & Eligibility

You must be at least 18 years old to open an account on Mbaji. This is a mandatory requirement with no exceptions.

Mbaji may request proof of age at any time. Failure to provide proof or submission of false information will result in immediate account closure.

• A national ID card or passport is accepted as proof of age.
• Parents are responsible for keeping their children away from online gaming.
• We recommend using parental controls on shared or family devices.

4Deposit Policy

Making a deposit on Mbaji is simple and secure. We support all major payment methods available in Bangladesh.

• Deposited funds must come from a registered payment method only.
• Deposits from third-party accounts will not be accepted.
• Deposited amounts will be added to your account as a real money balance.
• If a deposit is delayed due to a technical issue, please contact support.

5Withdrawal Policy

Mbaji guarantees fast and secure withdrawals. Withdrawals for verified accounts are typically processed within 24 hours.

• KYC verification must be completed before a withdrawal can be made.
• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• VIP members enjoy priority fast withdrawal benefits.
• Mbaji may place withdrawals on hold in cases of suspicious activity.

6Bonus & Promotion Terms

Mbaji offers a variety of bonuses and promotions for its members. Each bonus comes with its own terms and conditions, which must be read before acceptance.

Wagering Requirements

A certain amount of wagering is required before bonus funds can be withdrawn. This is known as the wagering requirement. For example, a 30x wager means that if you receive a BDT 1,000 bonus, you must place a total of BDT 30,000 in bets before you can make a withdrawal.

• The wagering requirements for each bonus are clearly stated on the bonus page.
• If the wagering requirements are not met before the bonus expires, the bonus will be cancelled.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bonus funds may be restricted to certain games — please check the promotions page for details.
• If bonus abuse is detected, the account will be terminated.

7Gaming Policy & Fair Play

All games on Mbaji are conducted with complete fairness and transparency. Every game outcome is determined by RNG (Random Number Generator) technology, independently verified by a third party.

• Game outcomes are in no way predetermined or manipulated.
• The RTP (Return to Player) rate for each game is listed in the game details.
• If a game is interrupted due to a technical error, Mbaji will assess the situation and make a decision accordingly.
• Betting limits (minimum and maximum) are specified individually for each game.
• Jackpot winnings will be paid out by Mbaji after verification.

Live Casino games feature real dealers and are conducted via live streaming. In these games, the dealer's decisions are final.

8Prohibited Activities

The following activities are strictly prohibited on Mbaji. Violations may result in permanent account closure and forfeiture of all balances:

• Creating or operating multiple accounts.
• Using another person's account or sharing your own account with others.
• Exploiting the bonus system in a fraudulent manner.
• Manipulating games using software or bots.
• Money laundering or transactions involving illegal funds.
• Attempting to hack or damage Mbaji's systems.
• Harassing or insulting other players or staff.
• Creating or verifying an account using false information.

9Privacy & Data Protection

Mbaji places the highest priority on protecting your personal information. We use 256-bit SSL encryption to keep all data and transactions secure.

• Your personal information is never sold or shared with third parties.
• Limited information may be shared with trusted partners in order to provide necessary services.
• Information may be disclosed to authorities when required by legal obligation.
• To view or delete your data, please submit a request to our support team.

To learn more, visit our Privacy Policy Visit the page.

10Responsible Gaming

Mbaji believes gaming is meant for enjoyment, not addiction. We encourage all members to play responsibly.

• You can set your own daily, weekly, or monthly deposit limits.
• You have the option to exclude yourself from the platform, either temporarily or permanently (self-exclusion).
• If you are experiencing a gaming problem, our support team is here to help.
• Avoid playing under financial pressure or when driven by emotions.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

11Account Closure & Suspension

Mbaji reserves the right to suspend or permanently close an account under the following circumstances:

• Violation of the terms and conditions.
• Registering with false or incomplete information.
• Involvement in fraudulent activities.
• Accounts that have been inactive for an extended period.
• For legal or regulatory reasons.

You may close your account at any time by contacting the support team. You will have the opportunity to withdraw any valid balance before the closure, unless the account is being closed due to fraud.

12Terms Changes & Updates

Mbaji reserves the right to modify these terms and conditions at any time. When changes occur:

• A notice will be posted on the site and the update date at the top of the page will be revised.
• For significant changes, a notice will be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you object to the updated terms, you may request to close your account.

If any part of these terms is found to be legally unenforceable, the remaining provisions will continue in full force. In any dispute regarding these terms, Mbaji's decision shall be considered final.

13FAQ